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Salary Survey Results


Documentation Salary Survey 2024 Results

Introduction

This sixth incarnation of the Write the Docs Salary Survey drew 779 responses from documentarians in 55 countries. As always, we are impressed by the skills, experience and diversity of the Write the Docs community, and are grateful to everyone who took the time to fill out the survey and share it with their co-workers.

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Feedback

We’re always keen to hear your thoughts on this survey, so that we can continue to develop and refine it - and if you have used the data to help negotiate a raise or evaluate an offer, we would love to know about it! Email us at support@writethedocs.org with your feedback, ideas and experiences.

Employment parameters

This section establishes the parameters of the respondent’s employment: the type of employment, number of hours worked, job title and type of role, length of time in current position, and how focused the role is on documentation.

Basis of employment

What we asked (click to expand)

In the past year, I have worked as:

  • an employee

  • a contractor

  • both employee and contractor

As an employee, currently:

  • I’m employed

  • I’m not employed

As a contractor, currently:

  • I have work

  • I don’t have work

Contractors, freelancers and self-employed people

We asked those who filled out the survey as independent contractors, freelancers or self-employed people what term they used to describe their type of employment. More than half (63.8%) preferred the term “contractor”, with only 18.1% using “freelancer” and 10.6% using “self-employed”. In this report, we’ll use the term “contractors” to refer to this entire group.

As in previous surveys, employees made up the majority of respondents (686, or 87.9%). Contractors made up 8.5% (66 individuals).

For the first time this year, we included a third option - for respondents who had worked in the past year as both employee and contractor. 28 respondents (3.6%) chose this option, and provided both salary and contract rate data. This means that in total there are 714 employee responses and 94 contractor responses (the highest number of contractor responses yet).

Basis of employment (2019-2024)

Survey year

Employees

Contractors

2019

2. 652 (93.9%)

2. 42 (6.1%)

2020

4. 748 (92.9%)

3. 57 (7.1%)

2021

5. 887 (92.5%)

4. 72 (7.5%)

2022

1. 491 (93.5%)

1. 34 (6.5%)

2023

6. 938 (92.2%)

5. 79 (7.8%)

2024 *

3. 714 (88.4%)

6. 94 (11.6%)

*

Includes 28 employee-contractor respondents who are counted twice - once as an employee and once as a contractor

As in previous years, we encouraged those currently not working to respond as though still at their previous job/contract, provided they had worked at least some of the past year. 16 employees (2.3%) and 7 contractors (10.6%) filled out the survey on this basis.

Of the 28 respondents who had worked as both employee and contractor in the past year, 15 were currently working in both capacities. The others were currently working as one or the other only, or not working at all (2 respondents).

Hours worked

What we asked

How many hours per week do you work?

  • 1–20 hours

  • 21–30 hours

  • 31–40 hours

  • 41–50 hours

  • 51–60 hours

  • More than 60 hours

In total, 95.3% of all respondents worked “full time” hours, using the US standard of 30 hours/week as the minimum. 27% of all respondents worked in excess of 40 hours a week.

  • 68.3% worked between 31 and 40 hours

  • 24.9% worked between 41 and 50 hours

  • 2.2% worked between 51 and 60 hours

For the first time this year, no respondents reported working more than 60 hours.

4.6% of respondents worked “part time” hours, using the US standard of less than 30 hours/week:

  • 2.7% worked 21 to 30 hours each week

  • 1.9% worked 1 to 20 hours

Weekly hours worked (2024)

Hours

No.

%

31-40 hours

532

68.3%

41-50 hours

194

24.9%

21-30 hours

21

2.7%

51-60 hours

17

2.2%

1-20 hours

15

1.9%

Horizontal bar chart showing weekly hours worked

Figure: Weekly hours worked (2024)
../../../_images/2024-hours-worked.svg

Job title

What we asked

What is your job title?

With typos fixed, abbreviations expanded, “stop words” removed and keyword faceting applied, 217 unique job titles could be discerned. One respondent indicated that they did not have a job title.

As in previous years, the most widely used exact title was “Technical Writer”, reported by 26.8% of respondents. This term appeared in 6 of the top 10 job titles, in 51 of the 217 unique job titles, and in 65.2% of all job titles.

Most widely-used job titles

Title

No.

%

Technical Writer

209

26.8%

Senior Technical Writer

158

20.3%

Lead Technical Writer

32

4.1%

Staff Technical Writer

26

3.3%

Principal Technical Writer

16

2.1%

Documentation Manager

12

1.5%

Technical Writer II

12

1.5%

Manager, Technical Writing

10

1.3%

Technical Author

8

1.0%

Senior Documentation Manager

6

0.8%

Job titles excluding “technical writer”

Title

No.

%

Documentation Manager

12

7.1%

Documentation Specialist

6

3.6%

Senior Documentation Manager

6

3.6%

Content Developer

5

3.0%

Knowledge Manager

5

3.0%

Documentation Engineer

5

3.0%

User Assistance Developer

4

2.4%

Documentation Team Lead

4

2.4%

Information Developer

4

2.4%

Manager, Product Documentation

3

1.8%

Word cloud showing relative weights of job title keywords

Figure: Job title word cloud
../../../_images/2024-job-title-word-cloud.svg

Role category

What we asked

How would you categorize your primary role? Please select one category - you will be able to select additional categories in the next question.

  • Technical writer

  • UX writer

  • Editor

  • Programmer-writer (code, sample apps etc)

  • Content producer (visual, audio, interactive content, etc)

  • Educator, trainer, instructional designer

  • Developer, engineer

  • Support

  • Developer relations, outreach

  • Translation, localization

  • Project or product manager

  • Testing, quality assurance

  • Information architecture

  • DocOps (infrastructure, tools etc)

  • Other (please specify)

What additional roles do you also perform? Select multiple if appropriate, or select “None”.

  • Technical writer

  • UX writer

  • Editor

  • Programmer-writer (code, sample apps etc)

  • Content producer (visual, audio, interactive content etc)

  • Educator, trainer, instructional designer

  • Developer, engineer

  • Support

  • Developer relations, outreach, advocate

  • Subject matter expert

  • Translation, localization

  • Project or product manager

  • Testing, quality assurance

  • Information architecture

  • DocOps (infrastructure, process, tools etc)

  • Manager or team leader

  • Marketing

  • Mentoring

  • Other (please specify)

  • None

Question background

Given that job titles and the responsibilities they entail varies widely, this question attempts to add context to the salary data by identifying the type of work being primarily performed.

We added the original version of this question - which asked respondents to broadly categorize their role into one of a limited set of options - in the second survey, in 2020. Starting in 2022, we allowed respondents to choose multiple role categories. This highlighted the breadth of talent in our community, but made comparing salaries more difficult.

After community consultation in 2024, we split this question into two parts - one for primary role category, and one for additional roles - and expanded the number of options.

Primary role category

“Technical writer” was by far the most widely-selected primary role category, chosen by 83.7% of respondents. “Editor”, “DocOps” and “project/product manager” counted for around 2% each.

7 respondents selected “other” and provided more detail: most were all-rounders who performed a combination of roles, although “content strategist”, “communications writer” and “rebranding tech” were also mentioned.

Primary role categories

Role category

No.

%

Technical writer

652

84.7%

Editor

20

2.6%

DocOps

18

2.3%

Project or product manager

16

2.1%

Programmer-writer

12

1.6%

UX writer

10

1.3%

Support

9

1.2%

Content producer

8

1.0%

Information architecture

6

0.8%

Developer or engineer

4

0.5%

Developer relations, outreach or advocate

4

0.5%

Educator, trainer, or instructional designer

2

0.3%

Testing, quality assurance

2

0.3%

Additional role categories

45 respondents (5.8%) chose only a primary role category. Of these, 42 listed “technical writer” as their primary role category, 2 selected “editor” and 1 selected “developer or engineer”.

Of the respondents who selected additional role categories, the number chosen ranged from 1 (82 respondents) to 10 or more (32 respondents). The most popular number of additional role categories was 3, with 136 respondents selecting 3 additional categories.

This resulted in an incredibly diverse range of primary and secondary role category combinations - over 3,400 in all.

Combinations with primary role “technical writer”

Additional role category

No.

Editor

380

Information architecture

267

UX writer

263

DocOps

179

Mentoring

176

Subject matter expert

155

Content producer

147

Manager or team leader

132

Testing / QA

120

Educator

116

Project or product manager

109

Programmer-writer

93

Translator

79

Support

75

Developer relations

41

Marketing

40

Developer or engineer

23

Combinations with primary role “editor”

Additional role category

No.

Technical writer

15

Mentoring

7

Subject matter expert

6

Project or product manager

6

Combinations with primary role “DocOps”

Additional role category

No.

Technical writer

14

Information architecture

9

Mentoring

8

Editor

7

Manager or team leader

7

Team configuration

What we asked

When working with other people, what is your typical role? Select multiple options, if appropriate.

  • A solo worker

  • Part of a team of people with the same or similar roles

  • Part of a team of people with different roles

  • Part of multiple teams

  • A manager or team leader

  • Other (please specify)

50.6% of respondents reported that they were part of a team of people with the same or similar roles, while 45.6% reported being part of a team with different roles. 26.2% reported being part of multiple teams, and 25.3% reported being a solo worker.

Team configuration

Configuration

No.

%

Team - similar roles

394

50.6%

Team - different roles

355

45.6%

Multiple teams

204

26.2%

Solo worker

197

25.3%

Manager

148

19.0%

Other

3

0.4%

Length of time in current role

What we asked

EMPLOYEES:

How long have you worked at your current organization, in your current role? Please select the length of time for your current position at your current organization only - your total years of experience in documentation will be covered in the individual demographics section. If you have changed roles at the same organization, please select the length of time that you have been in your current role.

  • Less than 1 year

  • 1 year or more but less than 2 years

  • 2 years or more but less than 5 years

  • 5 years or more but less than 10 years

  • 10 years or more (please specify)

CONTRACTORS:

How long have you worked as a contractor or freelancer, or been self-employed? This is how long you have been a contractor or freelancer only - your total years of experience in documentation will be covered later on.

  • Less than 1 year

  • 1 year or more but less than 2 years

  • 2 years or more but less than 5 years

  • 5 years or more but less than 10 years

  • 10 years or more (please specify)

A spike in respondents with new jobs was first seen in 2021, with 31.7% of respondents reported being in their current position at their current organization for less than a year. In 2022, this number peaked at 36.8% - when respondents with new jobs outstripped the number who had held their current position for medium or long terms. In 2023, the number of respondents with new jobs fell again, to 20.3% - lower than in 2020 although still well above the 9% reported in 2019, and this number has remained steady in 2024, at 21.8%.

Length of time in current role - employees

Time

No.

%

2-5 years

274

38.4%

0-1 year

156

21.8%

1-2 years

131

18.3%

5-10 years

110

15.4%

more than 10 years

43

6.0%

Length of time in current role (at current organization - employee respondents who have changed roles at the same organization were instructed to specify the length of time they had been in their current role only, not the total length of time at the organization)

Figure: Length of time in current role (employees)
../../../_images/2024-time-in-role-employees.svg
Length of time contracting - contractors

Time

No.

%

1-2 years

23

24.5%

0-1 year

19

20.2%

more than 10 years

18

19.1%

5-10 years

18

19.1%

2-5 years

16

17.0%

Length of time contracting

Figure: Length of time contracting
../../../_images/2024-time-in-role-contractors.svg

Job changes

This section explores the changes in employment experienced by respondents in the past year: losing or gaining employment, changes in salary or contract earnings, and how they feel about the job market.

Salary or contract earnings changes

What we asked

EMPLOYEES:

Has your salary changed in the past year? Please do not take outside factors such as inflation, cost of living or currency conversion rates into account - just the actual amount of compensation you receive.

  • Yes - my salary increased

  • Yes - my salary decreased

  • No - my salary stayed the same

CONTRACTORS:

Have your total contract or freelance earnings changed in the past year? Please do not take outside factors such as inflation, cost of living or currency conversion rates into account - just the total amount of money you received from work you have done in the past year.

  • Yes - my earnings increased

  • Yes - my earnings decreased

  • No - my earnings stayed the same

Question background

In the 2022 survey results, we saw more employee respondents in new positions - jobs that they’d held for less than one year - than in any previous survey. To better explore how the job market shake-up of the past few years is affecting our community - both employees and contractors - we added this new section for job changes in 2023.

After community input in 2024, we changed the format of the question to ask about salary or earnings changes directly, rather than asking about changes in employment or contract status. We also added a question about whether respondents had attempted to negotiate a salary increase in the past year, regardless of the outcome.

Of the 713 respondents who worked as employees in the past year, 75% reported that their salary had increased in the past year. 22.3% reported no change, and 2.7% reported a decrease.

Among the 94 respondents who had worked on a contract basis, only 46.8% reported an earnings increase. 37.2% reported no change, and 16% reported a decrease.

Employee salary change

Change

No.

%

1. Increase

535

75.0%

2. No change

159

22.3%

3. Decrease

19

2.7%

Donut chart showing employees reporting salary increase, decrease or no change in the past year

Figure: Employee salary change
../../../_images/2024-salary-change-employees.svg
Contractor earnings change

Change

No.

%

1. Increase

44

46.8%

2. No change

35

37.2%

3. Decrease

15

16.0%

Donut chart showing contractors reporting earnings increase, decrease or no change in the past year

Figure: Contractor earnings change
../../../_images/2024-earnings-change-contractors.svg

Reasons for salary increase or decrease

What we asked

Why did your salary increase? Select multiple, if appropriate.

  • I received or negotiated a raise

  • I was promoted within the same organization

  • I moved to another position within the same organization

  • I started a new position in a new organization

  • Other (please specify)

OR

Why did your salary decrease? Select multiple, if appropriate.

  • Organizational salary cuts

  • I was made redundant, downsized or laid off due to restructuring/bankruptcy/closure

  • My employment was terminated

  • I resigned

  • I moved to another position with the same organization at a lower salary

  • I started a new position in a new organization at a lower salary

  • Other (please specify)

Regardless of outcome, did you attempt to negotiate a salary increase in the past year? This could be through formal or informal procedures.

  • yes

  • no

61.6% of employees reporting an increase in salary attributed this to a raise. 17.4% received a promotion, and 13.9% started a new position.

After examining the responses entered by those respondents who selected “Other” and provided more detail, four additional options were added to the reasons for salary increase:

  • “Adjustment” refers to a salary increase to account for inflation, cost-of-living increases, currency exchange rates or similar - rather than a performance, merit or tenure-based raise;

  • “Position change” refers to a change in location, increase in responsibilities or wider scope of tasks that warranted a salary increase, without actually being a promotion or lateral move;

  • “Equity” refers to the maturation of stock options or other equity-based compensation increases; and

  • “Bonus” refers to a one-time or annual bonus payment that was not part of the respondent’s regular salary.

50% of employees reporting a decrease in salary attributed this to starting a new position at a lower salary. 20.8% were made redundant, 12.5% experienced organizational salary cuts, and 8.3% had their employment terminated.

There was only one “other” response for salary decrease, representing a potentially common option which was added:

  • “Relocation” refers to a decrease in salary due to a move to a location with a lower cost of living or lower salary expectations.

32.8% of employees attempted to negotiate a salary increase in the past year.

Salary increase

Reason

No.

%

Raise

369

61.6%

Promotion

104

17.4%

New position

83

13.9%

Adjustment

24

4.0%

Lateral move

9

1.5%

Position change

7

1.2%

Equity

2

0.3%

Bonus

1

0.2%

Vertical bar chart showing reasons for employee salary increases in 2024.

Figure: Employee salary increase reasons
../../../_images/2024-salary-increase-employees.svg
Salary decrease

Reason

No.

%

New position

12

50.0%

Redundancy

5

20.8%

Organizational cuts

3

12.5%

Termination

2

8.3%

Lateral

1

4.2%

Relocation

1

4.2%

Vertical bar chart showing reasons for employee salary decreases in 2024.

Figure: Employee salary decrease reasons
../../../_images/2024-salary-decrease-employees.svg

Reasons for contract earnings increase or decrease

What we asked

Why did your contract or freelance earnings increase? Select multiple, if appropriate.

  • I started a new contract or freelance project (or multiple projects)

  • I raised my rate

  • I worked more hours

  • Other (please specify)

OR

Why did your contract or freelance earnings decrease? Select multiple, if appropriate.

  • A contract or freelance project ended prematurely

  • A contract or freelance project ended as expected

  • My contract was not renewed or extended as expected

  • I resigned from a contract or “fired” a freelance client

  • My freelance work pipeline dried up

  • I lowered my rate

  • I worked fewer hours

  • Other (please specify)

Regardless of outcome, did you attempt to negotiate a contract or freelance rate increase in the past year?

  • yes

  • no

Of those contractors reporting an increase in their earnings, 36.5% raised their rate, 34.9% started new contracts or projects, and 14.3% worked more hours.

Four additional options were added to the reasons for contract earnings increase, based on responses entered by those who selected “Other” and provided more detail:

  • “Received a raise” - as distinct from “raised rate” - applies to those contractors who work a single contract in the manner of a regular employee, and received a raise from their client/employer;

  • “Job changes” to describe taking on additional responsibility or work scope within the same contract, leading to an increase in earnings;

  • “Bonus” for a one-off additional payment; and

  • “Promotion” for a change in role or responsibility - again applying to those contractors working a single contract in the manner of a regular employee.

Of those contractors reporting a decrease in their earnings, 20% reported that their pipeline dried up, 16% worked fewer hours, and 16% had a contract end prematurely.

Two new options were added to the reasons for earnings decrease, based on responses entered by those who selected “Other”:

  • “Stopgap contracting” for those who took on contracts at a lower rate as a temporary measure after losing permanent employment, while searching for a new permanent position; and

  • “Relocation” for those who moved to a location with a lower cost of living or lower salary expectations.

45.7% of contractors reported that they attempted to negotiate a rate increase in the past year.

Reasons for earnings increase

Reason

No.

%

Raised rate

23

36.5%

New contracts or projects

22

34.9%

Worked more hours

9

14.3%

Received a raise

5

7.9%

Job changes

2

3.2%

Bonus

1

1.6%

Promotion

1

1.6%

Vertical bar chart showing reasons for contractor earnings increases in 2024.

Figure: Contractor earnings increase reasons
../../../_images/2024-earnings-increase-contractors.svg
Reasons for earnings decrease

Reason

No.

%

Pipeline dried up

5

20.0%

Stopgap contracting

4

16.0%

Fewer hours

4

16.0%

Contract ended prematurely

4

16.0%

Contracted ended normally

2

8.0%

Contract not renewed

2

8.0%

Lowered rate

2

8.0%

Resigned or fired client

1

4.0%

Relocation

1

4.0%

Vertical bar chart showing reasons for contractor earnings decreases in 2024.

Figure: Contractor earnings decrease reasons
../../../_images/2024-earnings-decrease-contractors.svg

Job or contract search status

What we asked

Employees:

What is your current job search status?

  • I’m not looking for a new position, and am not open to employment offers

  • I’m not looking for a new position, but am open to employment offers

  • I’m not looking for a new position, but expect to be within the next year

  • I’m actively looking for a new position

  • I’m actively looking for a new position and would also consider contract/freelance opportunities

Contractors:

What is your current contract/freelance search status?

  • I’m not looking for new contracts or freelance projects, and am not open to offers

  • I’m not looking for new contracts or freelance projects, but am open to offers

  • I’m not looking for new contracts or freelance projects, but expect to be within the next year

  • I’m actively looking for new contracts or freelance projects

  • I’m actively looking for new contracts or freelance projects and would also consider taking a permanent position

  • I’m only contracting while I search for a permanent position

The top two responses to “what is your job/contract search status” were the same for employees and contractors:

  • 46.8% of employees and 30.9% of contractors reported that they were not actively looking for new positions, but were open to offers; whereas

  • 29.5% of employees and 23.4% of contractors reported that they were not actively looking for new positions and were not open to offers.

5.5% of employees were actively looking for new positions and would also consider contract/freelance opportunities, while 18.1% of contractors were actively looking for new contracts or freelance projects and would also consider taking a permanent position. 17% of contractors were only contracting while searching for a permanent position.

Current job search status - employees

Status

No.

%

Not actively looking - open to offers

334

46.8%

Not actively looking - not open to offers

210

29.5%

Actively looking

66

9.3%

Not looking yet, but expect to be within the next year

64

9.0%

Actively looking, would consider contract

39

5.5%

Current work search status - contractors

Status

No.

%

Not actively looking - open to offers

29

30.9%

Not actively looking - not open to offers

22

23.4%

Actively looking, would consider a permanent position

17

18.1%

Only contracting while looking for a permanent position

16

17.0%

Not looking yet, but expect to be within the next year

6

6.4%

Actively looking for new contracts/freelance projects

4

4.3%

Job security and stability

What we asked

Employees who are currently working:

How would you characterize your current feelings of job security and stability compared to this time last year?

  • More confident

  • Around the same

  • Less confident

Contractors who are currently working:

How would you characterize your current feelings of contract/freelance income security and stability compared to this time last year?

  • More confident

  • Around the same

  • Less confident

Employees and contractors who had indicated that they were currently unemployed were not shown this question.

Around half of all employees (51.4%) and half of all contractors (50% exactly) reported that their confidence in their job security and stability was around the same as last year. However, while 26.6% of employees reported feeling more confident, only 19.7% of contractors did. Conversely, 21.9% of employees reported feeling less confident, compared to 30.3% of contractors.

Employee job security

Confidence

No.

%

2. Around the same

357

51.5%

1. More confident

184

26.6%

3. Less confident

152

21.9%

Graphic showing job security confidence of employees - less confident, around the same, more confident - as compared to the previous year.

Figure: Job security confidence - employees
../../../_images/2024-job-security-confidence-employees.svg
Contractor earnings security

Confidence

No.

%

2. Around the same

38

50.0%

3. Less confident

23

30.3%

1. More confident

15

19.7%

Graphic showing earnings security confidence of contractors - less confident, around the same, more confident - as compared to the previous year.

Figure: Earnings security confidence - contractors
../../../_images/2024-earnings-security-confidence-contractors.svg

Job search confidence

What we asked

Employees who are currently not working, or who indicated that they were actively looking for a new position:

How would you characterize your confidence in your ability to secure a new position with terms favorable to you?

  • Very confident

  • Confident

  • Neutral

  • Not confident

  • Not confident at all

Contractors who are currently not working, or who indicated that they were actively looking for new contracts or freelance projects:

How would you characterize your confidence in your ability to secure a new contract or freelance project/client with terms favorable to you?

  • Very confident

  • Confident

  • Neutral

  • Not confident

  • Not confident at all

Employees and contractors were shown this question if they indicated that they were currently not working, or if they indicated that they were actively looking for a new position or new contract.

Amongst employees, job search confidence was mixed, with around a third (30%) feeling “confident” and another third (27.5%) feeling “not confident”. Similarly, a smaller proportion (10%) felt “very confident” and an almost equal number (11.3%) “not confident at all”.

Amongst contractors - a smaller number of respondents overall - the trend was towards the negative, with 40.9% feeling “not confident” and 13.6% feeling “not confident at all”.

Employee job search confidence

Confidence

No.

%

2. Confident

24

30.0%

4. Not confident

22

27.5%

3. Neutral

17

21.3%

5. Not confident at all

9

11.3%

1. Very confident

8

10.0%

Graphic showing job search confidence of employees.

Figure: Job search confidence - employees
../../../_images/2024-job-search-confidence-employees.svg
Contractor job search confidence

Confidence

No.

%

4. Not confident

9

40.9%

1. Very confident

4

18.2%

3. Neutral

3

13.6%

5. Not confident at all

3

13.6%

2. Confident

3

13.6%

Graphic showing job search confidence of employees.

Figure: Contract search confidence - contractors
../../../_images/2024-contract-search-confidence-contractors.svg

Workplace

The questions in this section relate to respondents’ workplace: whether they work from home, from an office, or a combination, and how they feel about that. We were also interested in how the much-discussed “return to the office” (RTO) mandates have affected our community.

Note on use of the term “remote”

In previous surveys, this was some confusion as to the definition of the term “remote”, as many people suddenly forced to work from home due to the pandemic did not think of that situation as working remotely. To clarify, we consider the word “remote” to have the same meaning as “work from home” or “home office”.

Work location

What we asked

What is your current work location?

  • I am required to be on-site full time

  • I am on-site full time, but it is not required

  • I am partially on-site, and partially remote (hybrid)

  • I am fully remote, but it is by choice (i.e. an office location is available to me)

  • I am fully remote, and it is required (i.e. no office location is available to me)

How do you feel about your work location?

  • Very negative

  • Negative

  • Neutral

  • Positive

  • Very Positive

The vast majority of respondents (58.9%) work remotely - 30% by choice, and 28.9% by necessity. 32.3% of respondents report that they work in a hybrid environment. Those working on-site, whether by choice or necessity, make up only 8.7% of respondents.

Work location

Location

No.

%

Hybrid

252

32.3%

Remote (not required)

234

30.0%

Remote (required)

225

28.9%

On-site (required)

42

5.4%

On-site (not required)

26

3.3%

Donut chart showing current work location - remote, hybrid, on-site - and whether the location is their choice or their employer's.

Figure: Work location
../../../_images/2024-work-location.svg

The majority of respondents (82.6% overall) reported feeling “positive” about their work location, with 48.8% feeling “very positive”. Only 5.6% reported negative feelings, with 1.5% feeling “very negative”.

Attitudes towards work location

Attitudes

No.

%

1. Very positive

380

48.8%

2. Positive

263

33.8%

3. Neutral

92

11.8%

4. Negative

32

4.1%

5. Very negative

12

1.5%

Donut chart showing respondents feelings about their work location.

Figure: Attitudes towards work location
../../../_images/2024-work-location-attitude.svg

“Return to office” (RTO) mandates

What we asked

In the past year, has your organization (or for contractors, any organization that you work for) implemented an RTO (return to office) policy - requesting or requiring that remote or “work from home” employees/contractors return to working on-site?

  • Yes, it’s required all of the time

  • Yes, it’s required but only part of the time (hybrid work is ok)

  • Yes, it’s encouraged but not mandatory

  • Yes, but only for some roles

  • No, remote work is still allowed/encouraged/required

  • No, my position was always remote-only

  • No, my position was always hybrid

  • No, my position was always on-site only

  • I don’t know, or it doesn’t apply to the kind of work I do

How do you feel about your organization’s “return to office” policy?

  • Very negative

  • Negative

  • Neutral

  • Positive

  • Very Positive

In 2024, 51.4% of respondents reported that they have not been affected by RTO policies - either because remote work was still possible, or because their position was always on-site.

For those that have been affected, most reported that a hybrid model was being mandated (25% overall). 9.4% reported that a return was encouraged but not mandatory, and 7.6% reported that it was mandatory for some roles.

RTO mandates

Policy

No.

%

No - remote work is still ok

382

49.0%

Yes - hybrid

195

25.0%

Yes - not mandatory

73

9.4%

Yes - for some roles

59

7.6%

Don’t know or doesn’t apply

28

3.6%

Yes - full-time

23

3.0%

No - position was always on-site

19

2.4%

Those who reported being affected by an RTO policy were asked about their feelings on the situation.

Overall, the split between positive, negative and neutral feelings was fairly even - 33.4% reported feeling neutral, 39.4% negative or very negative, and 27.1% positive or very positive.

Those who were affected by partial RTO mandates were split in a similar manner - 35.5% reported feeling neutral, 37% negative, and 27.5% positive.

Those affected by a full time RTO mandate felt predominantly negative - 73.9% reported feeling negative or very negative, while only 21.7% reported feeling positive or very positive.

Attitude to RTO - all affected

Attitudes

No.

%

3. Neutral

117

33.4%

4. Negative

95

27.1%

2. Positive

68

19.4%

5. Very negative

43

12.3%

1. Very positive

27

7.7%

Donut chart showing respondents feelings about their work location.

Figure: Attitude towards RTO - all affected respondents
../../../_images/2024-rto-attitude-all-affected.svg
Attitudes to partial RTO

Attitudes

No.

%

3. Neutral

116

35.5%

4. Negative

89

27.2%

2. Positive

64

19.6%

5. Very negative

32

9.8%

1. Very positive

26

8.0%

Donut chart showing attitudes towards RTO mandates, by respondents affected by partial RTO.

Figure: Attitude towards RTO - respondents affected by partial RTO
../../../_images/2024-rto-attitude-affected-by-partial.svg
Attitudes to full RTO

Attitudes

No.

%

5. Very negative

11

47.8%

4. Negative

6

26.1%

2. Positive

4

17.4%

1. Very positive

1

4.3%

3. Neutral

1

4.3%

Donut chart showing attitudes towards RTO by those respondents affeted by full RTO mandates.

Figure: Attitude towards RTO - respondents affected by full RTO
../../../_images/2024-rto-attitude-affected-by-full.svg

Preferred work location

What we asked

Regardless of the policy at your current organization or your current situation, what is your preferred work location?

  • I prefer to work on-site on a full-time basis

  • I prefer to work remotely/from home on a full-time basis

  • I prefer the flexibility of a hybrid work location (partly on-site, partly remote)

  • I have no strong preference / it depends on the situation

Regardless of their current situation, 52.1% of all respondents said that their preferred work location is remote. Another 40.6% favored a hybrid model (some days in the office, some days working from home or another location). Only 2.8% said they preferred working on-site at their employer’s office, and 4.5% stated no preference or that their preference depended upon the situation.

Preferred work location

Location

No.

%

Remote

406

52.1%

Hybrid

316

40.6%

No preference, or it depends

35

4.5%

On-site

22

2.8%

Donut chart showing preferred work location.

Figure: Preferred work location
../../../_images/2024-preferred-work-location.svg

Employee salary, benefits and satisfaction

This section covers employee salaries, associated benefits of different types, levels of satisfaction and the factors affecting those satisfaction levels.

To protect the privacy of our community, we do not publish median salary figures for any region or category with less than 10 respondents. In regions or categories that meet the minimum threshold of 30 respondents, we’re also providing the 25th percentile (the value below which 25% of the data falls) and 75th percentile (the value below which 75% of the data falls).

Salary

What we asked

Please enter your salary before taxes are taken out, and indicate whether this is a monthly or yearly amount (in some countries it is customary to talk about monthly salary, while in others yearly figures are more common). Monthly figures will be multiplied by 12 for comparison with yearly figures.

If your total compensation is made up of a base salary and significant bonus, equity or commission payments, please enter your total compensation (or an average, if it fluctuates).

  • currency

  • salary

  • monthly/yearly

Currency

Employee respondents reported being paid in 33 different currencies. To make comparisons possible, all currencies were converted to USD using mid-market exchange rates, averaged for the whole of 2024.

Currencies and exchange rates - employees

Currency (code)

Rate

No.

%

United States Dollar (USD)

1.0

321

45.0%

Euro (EUR)

1.08

105

14.7%

Canadian Dollar (CAD)

0.7303

76

10.7%

British Pound Sterling (GBP)

1.28

43

6.0%

Indian Rupee (INR)

0.012

40

5.6%

Australian Dollar (AUD)

0.6602

40

5.6%

Israeli New Shekel (NIS)

0.2703

26

3.6%

Swedish Krona (SEK)

0.0947

9

1.3%

Romanian Leu (RON)

0.2176

7

1.0%

Czech Koruna (CZK)

0.0431

6

0.8%

New Zealand Dollar (NZD)

0.6055

4

0.6%

Hungarian Forint (HUF)

0.0027

3

0.4%

Norwegian Krone (NOK)

0.0931

3

0.4%

Colombian Peso (COP)

0.0002

2

0.3%

Serbian Dinar (RSD)

0.0092

2

0.3%

Kazakhstani Tenge (KZT)

0.0021

2

0.3%

Mexican Peso (MXN)

0.0549

2

0.3%

Polish Złoty (PLN)

0.2514

2

0.3%

United Arab Emirates Dirham (AED)

0.2723

2

0.3%

Brazilian Real (BRL)

0.1866

2

0.3%

Philippine Peso (PHP)

0.0175

2

0.3%

Japanese Yen (JPY)

0.0066

2

0.3%

Russian Ruble (RUB)

0.0108

2

0.3%

Danish Krone (DKK)

0.1451

1

0.1%

Pakistani Rupee (PKR)

0.0036

1

0.1%

Turkish Lira (TRY)

0.0305

1

0.1%

Chilean Peso (CLP)

0.0011

1

0.1%

Swiss Franc (CHF)

1.14

1

0.1%

Argentine Peso (ARS)

0.0011

1

0.1%

South African Rand (ZAR)

0.0546

1

0.1%

Thai Baht (THB)

0.0284

1

0.1%

Chinese Yuan Renminbi (CNY)

0.139

1

0.1%

Bulgarian Lev (BGN)

0.5534

1

0.1%

Median salary

As in previous years, salaries for those working part-time hours (less than 30 per week) have been omitted from the figures in this section. The median salaries are based on 689 full-time employee respondents.

Definition of percentile values

Throughout this report, the following definitions apply:

  • 25th percentile: one quarter of all respondents earned less, three quarters earned more

  • 50th percentile (median): half of all respondents earned more, half earned less

  • 75th percentile: one quarter of all respondents earned more, three quarters earned less

Medians are used when comparing salary data, as they are less affected by outliers than average values. Medians are shown for any salary breakdown with at least 10 responses, and 25th and 75th percentiles are shown for breakdowns with at least 30 responses.

Median salary by respondent region

Given the range of socio-economic differences in the countries in the survey results, median salary figures broken down by country of residence of employee is more useful than overall median salary.

Privacy and salary information

The following countries - all of which had fewer than 10 respondents in 2024 - are excluded from the median salaries breakdown for privary reasons:

  • North America: Puerto Rico, Mexico

  • Europe: Austria, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Georgia, Greece, Hungary, Ireland, Italy, Lithuania, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine

  • Oceania: New Zealand

  • Asia: China, Japan, Kazakhstan, Pakistan, Philippines, Sri Lanka, Taiwan, Thailand

  • Middle East: Lebanon, United Arab Emirates

  • Africa: Nigeria, Rwanda, South Africa

  • South America: Argentina, Brazil, Chile, Colombia

Salary (USD) by respondent region

Region (No.)

25th

50th

75th

Worldwide (689)

$60,250

$85,760

$120,000

North America (384)

$80,333

$107,050

$150,000

  • United States (303)

$89,100

$120,000

$160,000

  • Canada (77)

$60,177

$73,760

$92,018

Europe (180)

$47,760

$61,332

$82,620

  • United Kingdom (39)

$57,600

$75,679

$96,000

  • Germany (29)

$64,800

$75,600

$86,832

  • France (19)

$54,000

Asia (48)

$18,000

$29,400

$46,200

  • India (40)

$18,000

$28,800

$44,400

Oceania (43)

$70,972

$83,185

$95,729

  • Australia (39)

$73,282

$84,506

$101,011

Middle East (26)

$94,064

  • Israel (24)

$94,064

Respondent numbers allow some additional breakdowns by US state, Candian province and Australian state, as well as a handful of major cities.

Salary (USD) by respondent region - USA

State (No.)

25th

50th

75th

California (46)

$108,000

$150,000

$188,000

  • San Francisco (23)

$168,000

Washington (24)

$141,000

  • Seattle (19)

$160,000

North Carolina (19)

$108,000

New York (18)

$125,000

  • New York City (11)

$170,000

Oregon (16)

$120,000

  • Portland (13)

$127,600

Texas (15)

$141,250

Pennsylvania (14)

$150,000

Colorado (12)

$115,000

Minnesota (11)

$104,358

Ohio (11)

$106,500

Michigan (10)

$90,000

Virginia (10)

$127,000

Salary (USD) by respondent region - Canada

Province (No.)

25th

50th

75th

Ontario (32)

$60,323

$71,569

$91,288

  • Toronto (18)

$80,066

British Columbia (16)

$86,806

  • Vancouver (10)

$91,288

Quebec (12)

$67,188

Salary (USD) by respondent region - Australia

State (No.)

25th

50th

75th

Victoria (16)

$79,224

  • Melbourne (14)

$82,525

New South Wales (10)

$84,506

Median salary by gender identity

In order to have large enough numbers for statistical significance, we only break down salary by gender identity for women (57% of all respondents) and men (37.2% of all respondents), and only in regions where there are at least 30 respondents of each gender.

This year, that means that we are able to show breakdowns for Worldwide, North America and Europe. Men earned more than women in all regions, but the difference was largest in Europe (where men earned 19.6% more than women).

Salary (USD) by gender identity - women

Region (No.)

25th

50th

75th

Worldwide (378)

$57,600

$82,620

$116,855

North America (220)

$80,000

$105,000

$145,000

Europe (93)

$44,547

$57,024

$73,984

Salary (USD) by gender identity - men

Region (No.)

25th

50th

75th

Worldwide (272)

$64,000

$87,636

$124,879

North America (138)

$85,000

$110,000

$155,000

Europe (77)

$51,516

$68,184

$93,077

Median salary (USD) by gender identity - comparison

Region

Women

Men

Diff

Worldwide

$82,620

$87,636

6.1%

North America

$105,000

$110,000

4.8%

Europe

$57,024

$68,184

19.6%

Median salary by years of experience

The general trend is for salaries to increase with years of experience. This trend holds out throughout regions, with the most pronounced increase in the 10-15 year range.

Salary (USD) by experience

Experience

No.

25th

50th

75th

1. 0-2 years

34

$44,496

$54,000

$72,622

2. 2-5 years

124

$52,500

$69,336

$90,000

3. 5-10 years

196

$54,772

$81,000

$112,000

4. 10-15 years

135

$72,500

$100,000

$150,000

5. 15-20 years

60

$75,923

$95,000

$124,900

6. 20+ years

138

$77,821

$101,000

$144,000

Salary (USD) by experience - North America

Experience

No.

25th

50th

75th

1. 0-2 years

16

$70,000

2. 2-5 years

62

$63,951

$85,000

$111,736

3. 5-10 years

111

$75,000

$100,000

$144,000

4. 10-15 years

81

$91,288

$128,500

$165,000

5. 15-20 years

28

$90,000

$115,027

$173,665

6. 20+ years

85

$97,000

$120,000

$166,000

Salary (USD) by experience - Europe

Experience

No.

25th

50th

75th

1. 0-2 years

13

$48,640

2. 2-5 years

39

$38,879

$54,000

$69,336

3. 5-10 years

56

$46,656

$60,480

$81,000

4. 10-15 years

29

$77,760

5. 15-20 years

16

$76,982

6. 20+ years

26

$72,900

Median salary by organization size

Salaries generally increase with the size of the organization, with the highest median salaries observed in organizations with more than 100,000 employees. In North America, this trend is particularly pronounced in the 75th percentile for the very largest organizations. In Europe, while the trend of increasing salaries with organization size is also evident, there’s a small drop in all salary ranges in the 10,000 - 100,000 employee category.

Salary (USD) by organization size

Size

No.

25th

50th

75th

1. 1-100

87

$54,000

$71,222

$105,000

2. 101-1,000

270

$60,000

$82,620

$115,000

3. 1,001-10,000

201

$67,188

$92,000

$120,000

4. 10,001-100,000

85

$60,250

$89,200

$123,369

5. 100,000+

46

$73,473

$107,354

$180,000

Salary (USD) by organization size - North America

Size

No.

25th

50th

75th

1. 1-100

41

$67,500

$90,000

$125,000

2. 101-1,000

144

$75,000

$101,000

$150,000

3. 1,001-10,000

118

$87,636

$108,000

$150,000

4. 10,001-100,000

55

$81,000

$106,000

$145,000

5. 100,000+

26

$170,000

Salary (USD) by organization size - Europe

Size

No.

25th

50th

75th

1. 1-100

28

$51,840

2. 101-1,000

83

$50,544

$64,000

$83,160

3. 1,001-10,000

46

$51,516

$61,776

$86,848

4. 10,001-100,000

16

$57,600

Employee benefits

What we asked

Does your salary package include any of the following statutory benefits?

Labor laws in some countries mandate that employees receive some or all of the following benefits as part of their employment (in some cases depending on the size or type of employer).

Please indicate if you have access to any of the following statutory benefits. Check all that apply, or select “none of the above”.

  • Paid vacation

  • Paid parental leave

  • Paid sick leave

  • Healthcare benefits

  • Pension / superannuation / retirement

  • None of the above

Does your salary package include any of the following statutory benefits, in excess of the required minimums?

Please indicate if you receive any of the following benefits, in excess of any government-mandated minimums that may apply, as part of your salary package. Check all that apply, or select “none of the above”.

For example, in Germany, employees are legally entitled to 20 days of paid vacation per year. An employee living in Germany who has a paid vacation allowance of 30 days would therefore select “paid vacation” for this question, as they receive more than the government mandated minimum.

  • Paid vacation

  • Paid parental leave

  • Paid sick leave

  • Healthcare benefits

  • Pension / superannuation / retirement

  • I’m not sure

  • None of the above

Does your salary package include any of the following non-statutory benefits? Check all that apply, or select “none of the above”.

  • Time off or bonuses for community-related activities

  • 401(k) matching or equivalent (additional pension contributions)

  • Unlimited PTO (paid/personal time off)

  • Insurance e.g. life, accident, income protection

  • Stocks, shares, stock options, or equity

  • Commission or bonus payments

  • Professional development / ongoing education / conference budget

  • Meals, meal vouchers, or food-related benefits

  • Gym, fitness, sport, or other wellness-related benefits

  • Transportation-related benefits (company car, public transport passes, parking, fuel vouchers or reimbursements for any transport-related cost)

  • Home office or co-working office budget (including for laptops or other equipment)

  • Phone and/or internet-related benefits or reimbursements

  • Other (please specify)

  • None of the above

Question background

This question was overhauled in 2024 to distinguish between benefits that are mandated by law in the country of employment, and those that are provided by the employer in addition to what is legally required. Instead of one question asking about all benefits, we now ask three separate questions: one about statutory benefits, one about statutory benefits in excess of legal requirements, and one about non-statutory benefits.

Statutory benefits such as paid vacation (86.3%), paid sick leave (82.2%), and healthcare benefits (76.6%) were the most commonly reported, with only 1.8% of respondents indicating they received none.

Extra statutory benefits, such as additional paid vacation (50.2%) and enhanced healthcare benefits (41.3%), were less common, with 14.2% reporting none.

Among non-statutory benefits, insurance (54.4%), professional development budgets (50.1%), and stock options or equity (45.3%) were the most frequently provided, while only 4.5% reported receiving none.

Statutory benefits

Benefit

No.

%

Paid vacation

672

86.3%

Paid sick leave

640

82.2%

Healthcare benefits

597

76.6%

Paid parental leave

557

71.5%

Pension, superannuation, or retirement fund

455

58.4%

None

14

1.8%

Extra statutory benefits

Benefit

No.

%

Paid vacation

391

50.2%

Healthcare benefits

322

41.3%

Paid sick leave

277

35.6%

Paid parental leave

239

30.7%

Pension, superannuation or retirement fund

204

26.2%

Unsure

164

21.1%

None

111

14.2%

Non-statutory benefits

Benefit

No.

%

Insurance e.g. life, accident, income protection

424

54.4%

Professional development, ongoing education, conference budget

390

50.1%

Stocks, shares, stock options, or equity

353

45.3%

401k matching or equivalent

328

42.1%

Gym, fitness, sport, or other wellness-related benefits

313

40.2%

Home office or co-working office budget, laptop

271

34.8%

Time off or bonuses for community-related activities

244

31.3%

Commission or bonus payments

244

31.3%

Phone and/or internet-related benefits or reimbursements

212

27.2%

Unlimited PTO (paid/personal time off)

205

26.3%

Meals, meal vouchers, or food-related benefits

204

26.2%

Transportation benefits (company car, public transport, parking, fuel)

200

25.7%

None

35

4.5%

Other

12

1.5%

Employee satisfaction

What we asked

Considering only your salary and benefits, rate your level of satisfaction:

  • Very unsatisfied

  • Unsatisfied

  • Neutral

  • Satisfied

  • Very satisfied

Considering your overall employment conditions - separate from your salary and benefits - rate your level of satisfaction:

  • Very unsatisfied

  • Unsatisfied

  • Neutral

  • Satisfied

  • Very satisfied

The majority of employee respondents (71.8%) said they were satisfied (46%) or very satisfied (25.8%) with their salary and benefits, while a similar percentage (71.3%) said they were satisfied (44.9%) or very satisfied (26.4%) with their overall employment conditions.

Salary satisfaction

Satisfaction

No.

%

2. Satisfied

328

46.0%

1. Very satisfied

184

25.8%

3. Neutral

109

15.3%

4. Unsatisfied

79

11.1%

5. Very unsatisfied

13

1.8%

Donut chart showing employee salary satisfaction.

Figure: Salary satisfaction
../../../_images/2024-salary-satisfaction.svg
Overall satisfaction

Satisfaction

No.

%

2. Satisfied

320

44.9%

1. Very satisfied

188

26.4%

3. Neutral

128

18.0%

4. Unsatisfied

61

8.6%

5. Very unsatisfied

16

2.2%

Donut chart showing employee overall satisfaction.

Figure: Overall satisfaction - employees
../../../_images/2024-overall-satisfaction-employees.svg

Factors affecting salary satisfaction

What we asked

How strongly do you agree with the following statements about your salary and benefits?

  • I’m paid fairly

  • My salary keeps up with inflation / cost-of-living

  • My benefits are sufficient

How strongly do you agree with the following statements about your job?

  • My hours are reasonable

  • I have flexibility in my hours

  • My responsibilities are reasonable

  • My workload is manageable

  • I have opportunities for career advancement

  • I have opportunities for professional development

  • My work is sufficiently interesting/challenging

  • I’m satisfied with the systems and toolsets I use

How strongly do you agree with the following statements about your workplace (remote, on-site or hybrid environment)?

  • I have flexibility in my work location

  • Our remote work systems, tools and practices function well

  • Our on-site work systems, tools and practices function well

  • Our hybrid work systems, tools and practices function well

How strongly do you agree with the following statements about your team and organization?

  • To my knowledge, salaries are consistent across similar roles

  • To my knowledge, all genders are paid equally

  • My role is sufficiently valued/funded

  • I like and/or respect my managers and team leaders

  • I like and/or respect my co-workers

  • I like and/or respect my organization

  • I’m satisfied with our methodologies, systems and practices

Question background

This question was overhauled in 2024 to be more positive in outlook, and to capture a fuller spectrum of attitudes. Rather than asking respondents to choose from a list of factors that may affect their satisfaction, we asked them to rate their agreement with a series of statements about their salary and benefits, job, workplace, team and organization.

While the format of this question has changed from previous years, it’s possible to see patterns in the responses. For example, most respondents like and/or respect their co-workers (91.7% agreed), and to a lesser extent their managers and team leaders (79.5%) and their organization (66.9%). Many respondents are concerned with their salary not keeping up with inflation (32.6%), and a significant number are not satisfied with their workload (14.2%).

Respondents who indicated that the statement was not relevant to their situation were excluded from the analysis.

Satisfaction statements - salary and benefits

Statements

Agree

Neutral

Disagree

I’m paid fairly

67.0%

16.1%

16.8%

My salary keeps up with inflation / cost-of-living

44.4%

22.7%

32.8%

My benefits are sufficient

68.9%

17.8%

13.4%

Horizontal bar chart showing levels of agreement with statements about respondents' salary and benefits.

Figure: Satisfaction factors - salary and benefits - employees
../../../_images/2024-satisfaction-factors-salary-employees.svg
Satisfaction statements - job

Statements

Agree

Neutral

Disagree

My hours are reasonable

88.0%

7.4%

4.5%

I have flexibility in my hours

91.7%

4.5%

3.8%

My responsibilities are reasonable

79.1%

11.5%

9.4%

My workload is manageable

69.6%

16.2%

14.2%

I have opportunities for career advancement

44.2%

27.9%

27.9%

I have opportunities for professional development

63.0%

20.6%

16.4%

My work is sufficiently interesting / challenging

73.3%

17.0%

9.7%

I’m satisfied with the systems and toolsets I use

60.9%

20.7%

18.4%

Horizontal bar chart showing levels of agreement with statements about respondents' overall job situation.

Figure: Satisfaction factors - overall job - employees
../../../_images/2024-satisfaction-factors-job-employees.svg
Satisfaction statements - workplace

Statements

Agree

Neutral

Disagree

I have flexibility in my work location

82.0%

6.6%

11.4%

Our remote work systems, tools and practices function well

87.0%

9.2%

3.8%

Our on-site work systems, tools and practices function well

74.9%

17.2%

7.9%

Our hybrid work systems, tools and practices function well

77.4%

16.0%

6.6%

Horizontal bar chart showing levels of agreement with statements about respondents' workplace.

Figure: Satisfaction factors - workplace - employees
../../../_images/2024-satisfaction-factors-workplace-employees.svg
Satisfaction statements - team and organization

Statements

Agree

Neutral

Disagree

To my knowledge, salaries are consistent across similar roles

43.5%

35.8%

20.7%

To my knowledge, all genders are paid equally

54.3%

32.3%

13.4%

My role is sufficiently valued /funded

53.0%

20.1%

26.9%

I like and/or respect my managers and team leaders

79.8%

12.0%

8.2%

I like and/or respect my co-workers

92.2%

6.2%

1.6%

I like and/or respect my organization

67.3%

22.3%

10.4%

I’m satisfied with our methodologies, systems and practices

50.2%

25.2%

24.6%

Horizontal bar chart showing levels of agreement with statements about respondents' team and organization.

Figure: Satisfaction factors - team and organization - employees
../../../_images/2024-satisfaction-factors-team-employees.svg

Contract rates and satisfaction

This section contains questions about the different types of contract work, rates, and feelings of satisfaction with contract work and contract earnings, as well as confidence in the current prospects for new contract work.

To protect the privacy of our community, we do not publish median salary figures for any region or category with less than 10 respondents. In regions or categories that meet the minimum threshold of 30 respondents, we’re also providing the 25th percentile (the value below which 25% of the data falls) and 75th percentile (the value below which 75% of the data falls).

While the 2024 survey results include more contractor data than in any previous year (94 responses) this number is too low, and the respondents too geographically diverse, to determine median rates except for the very largest regions (the United States and Europe).

Preferred term

What we asked

What’s your preferred term to describe the kind of work you do?

  • I consider myself a contractor

  • I consider myself a freelancer

  • I consider myself self-employed

  • I prefer a different term (please specify)

Question background

In the first few surveys, we often struggled with the wording to describe the group of respondents who are not employees - “contractors, freelance operators, and self-employed people” is cumbersome and doesn’t really “roll off the tongue”. While we often used “contractor” as a catch-all shorthand term, we were aware that this might not be the preferred term for everyone.

In 2023, we asked respondents who are not employees what term they prefer to describe the kind of work they do. The results from that year indicated that “contractor” was the most widely-used term, so that’s what we used as a shorthand term throughout 2023’s results and in the survey form for 2024.

We’ll continue to ask this question in future surveys to ensure that we’re using the most appropriate term.

63.8% of non-employee respondents term themselves “contractors”, while 18.1% prefer “freelancer” and 10.6% use “self-employed”. Of the 7 individuals who chose “other”, 3 indicated that they consider themselves full time employees working under a service agreement (temporary or otherwise), 2 specified “consultant”, one specified “agency worker”, and the final respondent entered “N/A”.

Preferred term

Term

No.

%

Contractor

60

63.8%

Freelancer

17

18.1%

Self-employed

10

10.6%

Other

7

7.4%

Type of contract work

What we asked

What kind of contract, freelance or self-employed work do you typically engage in? Check all that apply.

  • I work for multiple clients at the same time

  • I work for one client at a time

  • I work on short-term projects (days or weeks)

  • I work on medium-term projects (1 to 6 months)

  • I work on long-term projects (6 to 12 months or longer)

  • I offer a specific product or products

  • I offer a specific service or services

  • I work as a contractor or freelance to supplement my regular employment income

  • I work as a contractor or freelance as a stopgap while looking for permanent employment

  • I work as a contractor or freelance with a view to securing permanent employment with the same organization

  • Other (please specify)

Illustrating how varied contractor working situations are, out of the 94 total contractor respondents, there were 59 different combinations of client type, contract or project type, and product or service offering.

53.2% of contractor respondents indicated that they worked exclusively for a single client at a time. Another 27.7% indicated that they worked exclusively for multiple clients at a time. 5.3% worked at times for either a single client or multiple clients, and 13.8% did not indicate whether they worked for a single client or multiple.

36.2% of contractor respondents did not specify a typical contract length, while 30.9% reported working exclusively on long-term contracts (6-12 months or longer). Mixed contract lengths were reported by 23.4%, with 7.4% working only on medium-term contracts (1-6 months) and 2.1% working exclusively on short-term contracts (days or weeks).

The majority of contractor respondents (64.9%) did not specify offering either products or services. Of those that indicated that they did, 28.7% provided specific services, 5.3% offered both products and services, and only 1.1% reported offering products.

Typical client configuration

Type

No.

%

Single client

50

53.2%

Multiple clients

26

27.7%

Both single and multiple clients

5

5.3%

Not specified

13

13.8%

Typical contract length

Length

No.

%

No contract length specified

34

36.2%

Long term only (6-12 months or longer)

29

30.9%

Mixed contract lengths

22

23.4%

Medium term only (1 - 6 months)

7

7.4%

Short term only (days or weeks)

2

2.1%

Products and/or services provided

Offering

No.

%

Offering neither

61

64.9%

Offering a service/services

27

28.7%

Offering both

5

5.3%

Offering a product/products

1

1.1%

Contract rates

What we asked

Comparing payment rates for contractors, freelancers and self-employed people is difficult due to the number of different ways that individuals in this group operate.

To simplify this as much as possible while still allowing comparisons, please estimate one or more of the following rate types, even if you normally use a different fee structure.

Don’t include any VAT, GST or sales tax. If you normally charge different rates, enter your most common rate, or an average if you feel that is more representative.

My hourly rate is:

  • currency

  • rate

My day rate is:

  • currency

  • rate

My monthly rate is:

  • currency

  • rate

Contractor respondents were paid in 15 different currencies. To make comparisons possible, all currencies were converted to USD using mid-market exchange rates, averaged for the whole of 2024.

Currency and exchange rate

Currency (code)

Rate

No.

%

United States Dollar (USD)

1.0

56

59.6%

Euro (EUR)

1.08

13

13.8%

British Pound Sterling (GBP)

1.28

7

7.4%

Australian Dollar (AUD)

0.6602

3

3.2%

Canadian Dollar (CAD)

0.7303

3

3.2%

Israeli New Shekel (NIS)

0.2703

2

2.1%

Polish Zloty (PLN)

0.2514

2

2.1%

Danish Krone (DKK)

0.1451

1

1.1%

New Taiwan Dollar (TWD)

0.0312

1

1.1%

Norwegian Krone (NOK)

0.0931

1

1.1%

Japanese Yen (JPY)

0.0066

1

1.1%

New Zealand Dollar (NZD)

0.6055

1

1.1%

South African Rand (ZAR)

0.0546

1

1.1%

Indian Rupee (INR)

0.012

1

1.1%

Sri Lankan Rupee (LKR)

0.0033

1

1.1%

Median rates

In previous years, we asked contractor respondents to enter multiple rates, if appropriate, and a number did so. This year, although the form allowed multiple rates to be entered, no respondents entered more than one type of rate.

Hourly rates were the most commonly entered fee structure, used by 66% of contractor respondents. 27.7% entered a monthly rate, and the remaining 6.4% - 6 individuals - entered a day rate. Due to the low number of day rates, we’re unable to publish any median day rates.

Median hourly rate by region

Region (No.)

25th

50th

75th

Worldwide (62)

$45

$55

$75

North America (44)

$50

$60

$75

Europe (11)

$40

Median monthly rate by region

Region (No.)

25th

50th

75th

Worldwide (26)

$4,200

Europe (13)

$3,780

Contractor satisfaction

What we asked

Considering only your contract or freelance earnings, rate your level of satisfaction:

  • Very unsatisfied

  • Unsatisfied

  • Neutral

  • Satisfied

  • Very satisfied

Considering your overall job situation - separate from your earnings - rate your level of satisfaction:

  • Very unsatisfied

  • Unsatisfied

  • Neutral

  • Satisfied

  • Very satisfied

More than half of contractor respondents (63.8%) reported feeling satisfied with their earnings (42.6% satisfied and 21.3% very satisfied), and 66% reported feeling satisfied with their overall contracting situation (42.6% satisfied and 19.1% very satisfied).

Earnings satisfaction

Satisfaction

No.

%

2. Satisfied

40

42.6%

1. Very satisfied

20

21.3%

3. Neutral

17

18.1%

4. Unsatisfied

13

13.8%

5. Very unsatisfied

4

4.3%

Donut chart showing contractor earnings satisfaction.

Figure: Earnings satisfaction - contractors
../../../_images/2024-earnings-satisfaction-contractors.svg
Overall satisfaction

Satisfaction

No.

%

2. Satisfied

40

42.6%

3. Neutral

22

23.4%

1. Very satisfied

18

19.1%

4. Unsatisfied

10

10.6%

5. Very unsatisfied

4

4.3%

Donut chart showing contractor overall satisfaction.

Figure: Overall satisfaction - contractors
../../../_images/2024-overall-satisfaction-contractors.svg

Factors affecting contractor satisfaction

What we asked

How strongly do you agree with the following statements about your contract or freelance earnings?

  • My rates keep pace with inflation / cost-of-living

  • My rates match the expectations of my clients

  • I am comfortable managing the overhead (accounting, insurance, etc.) associated with contracting/freelancing

How strongly do you agree with the following statements about your contracts or projects?

  • My hours are reasonable

  • I have flexibility in my hours

  • My responsibilities are reasonable

  • My workload is manageable

  • I have opportunities for career advancement

  • I have opportunities for professional development

  • My work is sufficiently interesting/challenging

  • I’m satisfied with the systems and toolsets I use

How strongly do you agree with the following statements about your workplace(s) (remote, on-site or hybrid environment)?

  • I have flexibility in my work location

  • Our remote work environment functions well

  • Our on-site work environment functions well

  • Our hybrid work environment functions well

How strongly do you agree with the following statements about the people and organizations that you work with?

  • To my knowledge, rates are consistent across similar roles

  • To my knowledge, all genders are paid equally

  • My role is sufficiently valued/funded

  • I like and/or respect my managers and team leaders

  • I like and/or respect my co-workers

  • I like and/or respect my organization

  • I’m satisfied with our methodologies, systems and practices

Question background

This question was overhauled in 2024 to be more positive in outlook, and to capture a fuller spectrum of attitudes. Rather than asking respondents to choose from a list of factors that may affect their satisfaction, we asked them to rate their agreement with a series of statements about their salary and benefits, job, workplace, team and organization.

While the format of this question has changed from previous years, it’s possible to see patterns in the responses. For example, many contractors are concerned with keeping up with inflation (32.6%), and career advancement opportunities (42.1% negative).

Respondents who indicated that the statement was not relevant to their situation were excluded from the analysis.

Satisfaction statements - contractor earnings

Statements

Agree

Neutral

Disagree

My rates keep pace with inflation / cost-of-living

39.1%

28.3%

32.6%

My rates match the expectations of my clients

58.6%

28.7%

12.7%

I am comfortable managing the overhead (accounting, insurance, etc.) associated with contracting / freelancing

57.2%

22.6%

20.2%

Horizontal bar chart showing contractor respondents' level of agreement with statements about their earnings.

Figure: Satisfaction factors - earnings - contractors
../../../_images/2024-satisfaction-factors-earnings-contractors.svg
Satisfaction statements - contracts and projects

Statements

Agree

Neutral

Disagree

My hours are reasonable

93.5%

5.4%

1.1%

I have flexibility in my hours

88.1%

4.3%

7.6%

My responsibilities are reasonable

90.3%

6.5%

3.2%

My workload is manageable

87.0%

9.7%

3.3%

I have opportunities for career advancement

35.2%

22.7%

42.1%

I have opportunities for professional development

48.9%

21.1%

30.0%

My work is sufficiently interesting / challenging

69.9%

17.2%

12.9%

I’m satisfied with the systems and toolsets I use

57.0%

21.5%

21.5%

Horizontal bar chart showing contractor respondents' level of agreement with statements about their contracts and projects.

Figure: Satisfaction factors - contracts and projects - contractors
../../../_images/2024-satisfaction-factors-contracts-contractors.svg
Satisfaction statements - workplaces

Statements

Agree

Neutral

Disagree

I have flexibility in my work location

83.5%

6.6%

9.9%

Our remote work environment functions well

90.8%

4.6%

4.6%

Our on-site work environment functions well

61.0%

29.3%

9.7%

Our hybrid work environment functions well

64.1%

28.2%

7.7%

Horizontal bar chart showing contractor respondents' level of agreement with statements about their workplace(s).

Figure: Satisfaction factors - workplaces - contractors
../../../_images/2024-satisfaction-factors-workplaces-contractors.svg
Satisfaction statements - teams and organizations

Statements

Agree

Neutral

Disagree

To my knowledge, rates are consistent across similar roles

34.2%

40.8%

25.0%

To my knowledge, all genders are paid equally

40.4%

38.0%

21.6%

My role is sufficiently valued / funded

50.0%

24.4%

25.6%

I like and/or respect my managers and team leaders

83.1%

12.4%

4.5%

I like and/or respect my co-workers

86.6%

11.2%

2.2%

I like and/or respect my organization

74.2%

18.0%

7.8%

I’m satisfied with our methodologies, systems and practices

57.3%

27.0%

15.7%

Horizontal bar chart showing contractor respondents' level of agreement with statements about their teams and organizations.

Figure: Satisfaction factors - teams and organizations - contractors
../../../_images/2024-satisfaction-factors-teams-contractors.svg

Organization demographics

This section concerns employing organizations. Contractors were given the option of answering about the main organization they work for, or skipping this section if it was not relevant. Only 6 contractors chose not to answer.

Organization size

What we asked

What is the approximate size of your organization, in number of employees?

  • Less than 10

  • 11 - 50

  • 51 - 100

  • 101 - 1000

  • 1001 - 10,000

  • 10,001 - 100,000

  • More than 100,000

As in previous years, medium-sized organizations make up the largest proportion of the results. 37.4% of respondents work for organizations with 101-1000 employees, and 28.9% work for organizations with 1001-10,000 employees. At the other end of the scale, only 1% of respondents work for organizations with 1-10 employees.

Organization size

Size

No.

%

4. 101-1,000 employees

288

37.4%

5. 1,001-10,000 employees

223

28.9%

6. 10,001-100,000 employees

99

12.8%

7. 100,000+ employees

53

6.9%

2. 11-50 employees

52

6.7%

3. 51-100 employees

48

6.2%

1. 1-10 employees

8

1.0%

Vertical bar chart showing approximate organization size, in number of employees.

Figure: Organization size
../../../_images/2024-organization-size.svg

Organization type and industry

What we asked

This organization is primarily:

  • A non-profit, community, political, educational or governmental organization, or an NGO

  • A business, corporation or other for-profit organization

Which industry (or industries) does your organization operate in? Select one or multiple, as appropriate.

  • Advertising, CRM, Marketing, Sales, Customer Service, Customer Support

  • Agriculture

  • Airlines, Aerospace, Defense, Maritime, Military

  • Automotive

  • Business Support, Professional Services, Planning, Project Management, Risk Management, Compliance, Process Automation, Consulting, Outsourcing

  • Construction, Building, Engineering, Machinery, Homes

  • Culture, Arts, Heritage

  • Data Analytics, Data Science, AI, Machine Learning, Semantic Technologies

  • Design, Printing, Packaging

  • Education, Training, Instructional Design, Learning

  • Entertainment, Leisure, Gaming, Gambling, Sports, E-Sports

  • Events, Event Management, Event Services, Venues, Audio/Video

  • Finance, Banking, Financial Services, Financial Technology, Payments, Accounting, Taxation, Cyptocurrency

  • Food, Beverages

  • Government

  • Healthcare, Medical, Pharmaceuticals, Biotechnology

  • Human Resources, Recruitment

  • Insurance

  • Legal Services

  • Manufacturing, Engineering, Precision Engineering, Hardware, Semiconductor

  • Media, Radio, TV, Journalism

  • Non-profit, Community

  • Parks, Recreation, Nature, Wildnerness, Outdoors, Conservation, Ecotourism

  • Retail, Consumer Products, Fashion

  • Real Estate

  • Science, Research

  • Security, Cybersecurity

  • Software, Software Development, Software Development Tools, Open Source

  • Telecommunications, Technology, Internet, Networking, IT Services, IT Infrastructure, Electronics, Domain Registration, Web Hosting, Ecommerce, Cloud Services, Blockchain

  • Translation, Localization

  • Transportation, Delivery, Logistics, GPS, Mapping, Supply Chain

  • Travel, Hospitality, Holidays

  • Utilities, Energy, Mining, Extraction

  • Other (please specify)

Respondents who selected software development or software development tools were asked to also select the industries that the software product or service created by the organization primarily caters to, if possible. For example, e-learning software would also be categorized as “Education, Training” and point of sale software for restaurants would also be “Food, Beverages”.

The majority of organizations represented in the results - 96.5% - were for-profit businesses or corporations rather than non-profit, community, political, educational, governmental, or NGOs (3.4%).

Organization type

Type

No.

%

Business, corporation or other for-profit organization

744

96.5%

Non-profit, community, political, educational, governmental, or NGO

27

3.5%

Software development (incorporating development tools and open source) was the most common industry, with 25.8% of organizations operating in this area. The equally broad telecommunications category - covering IT services and infrastructure, cloud services, and blockchain - was the next most common industry, with 20.4% of organizations operating in this area. Finance - including banking, financial services and technology, ecommerce and cryptocurrency - was the third most common industry, with 12.7% of organizations operating in this area.

Organization industry

Industry

No.

%

Software, Software Development, Software Development Tools, Open Source

132

25.8%

Telecommunications, Technology, Internet, Networking, IT Services, IT Infrastructure, Electronics, Domain Registration, Web Hosting, Ecommerce, Cloud Services, Blockchain

104

20.4%

Finance, Banking, Financial Services, Financial Technology, Payments, Accounting, Taxation, Cryptocurrency

65

12.7%

Security, Cybersecurity

33

6.5%

Manufacturing, Engineering, Precision Engineering, Hardware, Semiconductor

32

6.3%

Healthcare, Medical, Pharmaceuticals, Biotechnology

25

4.9%

Data Analytics, Data Science, AI, Machine Learning, Semantic Technologies

24

4.7%

Education, Training, Instructional Design, Learning

12

2.3%

Advertising, CRM, Marketing, Sales, Customer Service, Customer Support

11

2.2%

Utilities, Energy, Mining, Extraction

10

2.0%

Business Support, Professional Services, Planning, Project Management, Risk Management, Compliance, Process Automation, Consulting, Outsourcing

10

2.0%

Government

9

1.8%

Airlines, Aerospace, Defense, Maritime, Military

8

1.6%

Entertainment, Leisure, Gaming, Gambling, Sports, E-Sports

7

1.4%

Insurance

6

1.2%

Transportation, Delivery, Logistics, GPS, Mapping, Supply Chain

5

1.0%

Automotive

4

0.8%

Construction, Building, Engineering, Machinery, Homes

4

0.8%

Travel, Hospitality, Holidays

3

0.6%

Retail, Consumer Products, Fashion

1

0.2%

Events, Event Management, Event Services, Venues, Audio/Video

1

0.2%

Food, Beverages

1

0.2%

Human Resources, Recruitment

1

0.2%

Translation, Localization

1

0.2%

Non-profit, Community

1

0.2%

Pay transparency

What we asked

Is there an official pay transparency policy at your organization? Organizations with pay transparency are open about salaries and benefits for existing and prospective employees.

  • Yes - compensation is disclosed for all roles, levels, and job listings to all employees and candidates

  • Yes - but disclosure is limited to certain roles, levels, candidacy or employment status, or location

  • Yes - the policy forbids disclosure on compensation

  • No - there is no policy on compensation disclosure

  • I am not sure

Is pay transparency required by law in the location where your organization operates? Check in this Wikipedia article.

  • Yes

  • No

  • I’m not sure

Regardless of official policy, is there a culture of sharing salary information at your organization?

  • Yes - all or most of my co-workers openly share salary information

  • Partial - some of my co-workers share salary information

  • No - salary information is not openly shared

  • I’m not sure, or I do not participate

Regardless of the situation at your organization, how do you personally feel about pay transparency?

  • Strongly support

  • Support

  • Neutral

  • Oppose

  • Strongly oppose

Question background

Pay transparency was first included in the 2022 survey. Due to feedback from contractors in this first year, pay transparency questions were only shown to employee respondents in 2023. However, as some contractors work long-term contracts for single clients in the manner of regular employees, pay transparency may still be relevant.

In 2024, we moved the pay transparency questions from the employee salary section to the organization demographics section, as it’s organization-related. Contractors were given the option of filling out this section or skipping it, depending on whether they deemed it relevant to their situation or not. The question about the legal requirement for pay transparency in the organization’s location was also added.

Pay transparency legislation

A number of US states have made some level of pay transparency law - Maryland, Colorado, Connecticut, Nevada, Rhode Island, Washington, California and New York - and a number of others are considering doing so. The exact requirements, level of compliance and enforcement mechanisms vary from state to state, and as most laws have only been enacted recently, it will take some time for the effects to be felt. An overview is available here: Quick facts about state salary range transparency laws

Additionally, The European Parliament approved a new Pay Transparency Directive in March 2023. EU member states have three years to enact legislation based on the directive, and several - including Sweden, Belgium, Poland, and Ireland - have already taken steps. Part of the directive involves measuring and eliminating any gender-based pay discrepancies. More information is available here: Commission welcomes the political agreement on new EU rules for pay transparency

Pay transparency culture

The majority of respondents reported that there was not a culture of sharing salary information at their organization. 66.3% said that salary information was not openly shared, and 19.3% said that only some co-workers shared salary information. Only 1.6% reported that all or most of their co-workers openly shared salary information.

Pay transparency culture

Practice

No.

%

No, information is not openly shared

511

66.3%

Partial - some co-workers openly share

149

19.3%

Unsure

99

12.8%

Yes, co-workers openly share

12

1.6%

Donut chart showing unofficial pay transparency culture.

Figure: Pay transparency culture
../../../_images/2024-pay-transparency-culture.svg

Support for pay transparency

76% of respondents were supportive of pay transparency, with 46.8% expressing strong support. Those in opposition were in the minority (4.5%).

Support for pay transparency

Level of support

No.

%

1. Strongly support

361

46.8%

2. Support

225

29.2%

3. Neutral

150

19.5%

4. Oppose

27

3.5%

5. Strongly oppose

8

1.0%

Donut chart showing respondent support for pay transparency.

Figure: Pay transparency support
../../../_images/2024-pay-transparency-support.svg

Organization origin and location

What we asked

Is your organization multinational? A multinational organization is defined as one that has office locations and business operations in two or more countries.

  • Yes

  • No

Where is your organization based? This is the primary location, headquarters or main location - or for multinational organizations, the location where the organization originated. This is not your location - that will be covered in the next section.

  • Country:

  • State/Province/Region:

  • City/Town (optional):

83% of respondents reported that their employer organization was a multinational organization - one with office locations and business operations in two or more countries. These respondents were asked to specify the location where the organization originated.

A total of 63.8% of organizations originated in North America, with the bulk of those being US-based.

Organization location - Regions

Region

No.

%

North America

491

63.8%

Europe

197

25.6%

Oceania

32

4.2%

Asia

24

3.1%

Middle East

22

2.9%

South America

3

0.4%

Africa

1

0.1%

Organization location - North America

Country

No.

%

United States

445

57.8%

Canada

45

5.8%

Mexico

1

0.1%

Organization location - Europe

Country

No.

%

United Kingdom

45

5.8%

Germany

41

5.3%

France

23

3.0%

Netherlands

14

1.8%

Sweden, Switzerland

12

1.6%

Ukraine

7

0.9%

Finland

6

0.8%

Czechia, Denmark, Russia

4

0.5%

Croatia, Malta, Norway

3

0.4%

Austria, Belgium, Greece, Italy, Spain

2

0.3%

Bulgaria, Estonia, Hungary, Luxembourg, Poland, Serbia

1

0.1%

Organization location - Oceania

Country

No.

%

Australia

29

3.8%

New Zealand

3

0.4%

Organization location - Asia

Country

No.

%

India

11

1.4%

Japan

5

0.6%

Philippines

2

0.3%

China, Hong Kong, Kazakhstan, Singapore, Sri Lanka, Taiwan

1

0.1%

Organization location - Middle East

Country

No.

%

Israel

19

2.5%

United Arab Emirates

2

0.3%

Saudi Arabia

1

0.1%

Organization location - South America

Country

No.

%

Brazil

2

0.3%

Argentina

1

0.1%

Organization location - Africa

Country

No.

%

Nigeria

1

0.1%

Respondent demographics

Who makes up the Write the Docs community? The questions in this section on respondent age, gender identity, education, experience, and location provide context for the salary/rate and satisfaction data. All questions in this section had an “I’d rather not say” option, with the exception of geographical location (country and state or province only), without which the core objective of the survey cannot be achieved.

Age group

What we asked

What is your age?

  • 18-25

  • 26-35

  • 36-45

  • 46-55

  • 56-65

  • 66+

  • I’d rather not say

The age group split in 2024 was similar to previous years, with the majority of respondents falling into the 26-35 and 36-45 age groups. 5 respondents (0.6%) chose not to provide an answer.

Respondent Age

Age group

No.

%

18-25 years

30

3.9%

26-35 years

255

32.7%

36-45 years

244

31.3%

46-55 years

156

20.0%

56-65 years

76

9.8%

66+ years

13

1.7%

Vertical bar chart showing age groupings of respondents.

Figure: Respondent age group
../../../_images/2024-age-group.svg

Gender identity

What we asked

What gender identity do you most identify with?

  • Woman

  • Man

  • Non-binary

  • Other (please specify)

  • I’d rather not say

As in previous surveys, the majority of respondents in 2024 were women - 57% - with men making up 37.2%. 3.9% of respondents were non-binary, transgender or other, and 1.7% chose to not provide an answer.

Respondent gender identity

Identity

No.

%

Woman

444

57.0%

Man

290

37.2%

Non-binary or other

32

4.2%

Not specified

13

1.7%

Donut chart showing gender identity of respondents.

Figure: Respondent gender identity
../../../_images/2024-gender-identity.svg

Experience

What we asked

How many years of experience do you have in documentation?

  • Less than 1 year

  • 1 year or more but less than 2 years

  • 2 years or more but less than 5 years

  • 5 years or more but less than 10 years

  • 10 years or more but less than 15 years

  • 15 years or more but less than 20 years

  • 20 years or more but less than 25 years

  • 25 years or more but less than 30 years

  • 30 years or more (please specify)

  • I’d rather not say

The experience level spread of respondents echoed previous years - most falling into the 5-10 years range (28.2%), 10-15 years range (15.8%) and 2-5 years range (20.0%). New documentarians - those with less than 2 years of experience - made up 8.3% of respondents, and the most experienced documentarians - those with more than 20 years of experience - made up 17.7%. The five most experienced respondents had 40, 41 or 42 years in the game. 0.3% chose not to provide an answer.

Experience in documentation

Experience

No.

%

1. 0-1 years

12

1.5%

2. 1-2 years

28

3.6%

3. 2-5 years

138

17.7%

4. 5-10 years

220

28.2%

5. 10-15 years

145

18.6%

6. 15-20 years

74

9.5%

7. 20-25 years

63

8.1%

8. 25-30 years

62

8.0%

9. 30+ years

35

4.5%

Vertical bar chart showing respondents' years of experience in documentation.

Figure: Years of experience in documentation
../../../_images/2024-years-experience.svg

Education level

What we asked

What is the highest level of education that you have completed? If your education level isn’t listed, choose the option that’s the closest equivalent to the level you have completed. We’re asking for the highest level completed, so if you are still working towards a qualification, please select the highest level you have actually finished.

  • High school

  • Technical or vocational qualification

  • College or university graduate qualification (certificate, diploma, associate degree, bachelor’s degree)

  • Multiple graduate qualifications

  • Post-graduate degree (master’s degree, post-graduate diploma or certificate, doctorate, PhD)

  • Multiple post-graduate qualifications

  • None of the above

  • I’d rather not say

As in previous years, most respondents are university- or college-educated: 94.2% held at least one graduate qualification, and 39.9% also held one or more post-graduate qualifications.

Highest education level completed

Level

No.

%

Graduate

403

51.7%

Post-graduate

270

34.7%

Multiple post-graduate

41

5.3%

High school

22

2.8%

Multiple graduate

20

2.6%

Technical or vocational

17

2.2%

Not specified

4

0.5%

None of the listed options

2

0.3%

Vertical bar chart showing respondents' highest completed level of education.

Figure: Education level
../../../_images/2024-education-level.svg

Location

What we asked

While most questions in this section are optional, general geographical location is not - this is because without it, we cannot calculate median salaries, which is one of the main objectives of the survey. For privacy reasons, finer-grained geographical location is optional.

Please enter your country, state or province, and town or city, or the nearest large city that you feel comfortable specifying. If the autofill does not include a state or province for your location, please enter N/A.

  • Country

  • State/Province/Region

  • City/Town (optional)

Around half of all respondents (55.3%) were based in North America, the bulk of those (80% of this region, or 44.3% overall) in the United States. In total, 55 countries were represented.

Chile and Malta appeared in the results for the first time this year, with one respondent each.

Respondent location - North America

Country

No.

%

United States

345

44.3%

Canada

82

10.5%

Mexico

3

0.4%

Puerto Rico

1

0.1%

Respondent location - Europe

Country

No.

%

United Kingdom

47

6.0%

Germany

32

4.1%

France

20

2.6%

Sweden, Ukraine

9

1.2%

Netherlands, Poland, Serbia, Spain

8

1.0%

Romania

7

0.9%

Czechia

6

0.8%

Croatia, Ireland

5

0.6%

Hungary

4

0.5%

Bulgaria, Finland, Greece, Italy, Norway, Portugal, Russia

3

0.4%

Austria, Denmark, Estonia, Switzerland

2

0.3%

Georgia, Lithuania, Malta, Slovenia, Turkey

1

0.1%

Respondent location - Asia

Country

No.

%

  • India

42

5.4%

  • Japan, Philippines

2

0.3%

  • China, Kazakhstan, Pakistan, Sri Lanka, Taiwan, Thailand

1

0.1%

Respondent location - Oceania

Country

No.

%

  • Australia

43

5.5%

  • New Zealand

4

0.5%

Respondent location - Middle East

Country

No.

%

  • Israel

27

3.5%

  • Labanon, United Arab Emirates

1

0.1%

Respondent location - South America

Country

No.

%

  • Brazil, Colombia

2

0.3%

  • Argentina, Chile

1

0.1%

Respondent location - Africa

Country

No.

%

  • South Africa

2

0.3%

  • Nigeria, Rwanda

1

0.1%

Respondent location regional breakdowns

Cities with at least 10 respondents are shown.

Respondent location - US state

State

No.

%

California

52

6.7%

  • San Francisco

24

Washington

26

3.3%

  • Seattle

20

Texas

21

2.7%

New York

19

2.4%

  • New York

11

North Carolina

19

2.4%

Ohio

18

2.3%

Oregon

18

2.3%

  • Portland

14

Pennsylvania

16

2.1%

Colorado, Massachusetts

12

1.5%

Minnesota

11

1.4%

Illinois, Michigan, Virginia, Utah

10

1.3%

Florida, Wisconsin

8

1.0%

District of Columbia, Georgia

7

0.9%

Arizona

6

0.8%

Tennessee

5

0.6%

Missouri, New Jersey, Vermont

4

0.5%

Indiana, Maryland, Michigan

3

0.4%

Kentucky, Montana, New Hampshire, New Mexico, Oklahoma

2

0.3%

Alabama, Idaho, Louisiana, Nebraska, Nevada, South Carolina

1

0.1%

Respondent location - Canadian province

Province

No.

%

Ontario

34

4.4%

  • Toronto

18

British Columbia

16

2.1%

  • Vancouver

10

Quebec

13

1.7%

  • Montreal

10

Alberta

6

0.8%

Nova Scotia

4

0.5%

New Brunswick, Saskatchewan

2

0.3%

Manitoba, Newfoundland and Labrador

1

0.1%

Respondent location - Australian state

State

No.

%

Victoria

18

2.3%

  • Melbourne

16

New South Wales

11

1.4%

Queensland

10

1.3%

Western Australia

3

0.4%

South Australia

1

0.1%

Survey feedback

Following on from last year, we again included some questions about the survey itself.

What we asked

Have you participated in a WTD Salary Survey before?

  • Yes

  • No

How strongly do you agree with the following statements about this survey? [Strongly agree] [Agree] [Neutral] [Disagree] [Strongly disagree]

  • The questions are relevant

  • The survey form and website are usable

  • The length of the survey is appropriate

Half of respondents were repeat participants, with 50.1% having taken part in a previous survey.

Overall, most respondents were positive about the survey, with “Strongly agree” and “Agree” being the top options selected for each of the feedback rating scales. 2.7% felt that the length of the survey was not appropriate, and 0.6% felt the questions were not relevant. 3% expressed doubts about the usability of the survey form and website, undoubtedly caused by known issues with the performance and layout on mobile devices.

Survey feedback - length

Length is appropriate

No.

%

1. Strongly agree

429

55.1%

2. Agree

285

36.6%

3. Neutral

44

5.6%

4. Disagree

18

2.3%

5. Strongly disagree

3

0.4%

Donut chart showing respondent agreement with the statement: the length of the survey is appropriate

Figure: Agreement - survey length is appropriate
../../../_images/2024-feedback-survey-length.svg
Survey feedback - relevance

Questions are relevant

No.

%

1. Strongly agree

456

58.5%

2. Agree

297

38.1%

3. Neutral

21

2.7%

4. Disagree

4

0.5%

5. Strongly disagree

1

0.1%

Donut chart showing respondent agreement with the statement: the survey questions are relevant

Figure: Agreement - survey questions are relevant
../../../_images/2024-feedback-relevance.svg
Survey feedback - usability

Form/website is usable

No.

%

1. Strongly agree

447

57.4%

2. Agree

273

35.0%

3. Neutral

36

4.6%

4. Disagree

20

2.6%

5. Strongly disagree

3

0.4%

Donut chart showing respondent agreement with the statement: the survey form/website are usable

Figure: Agreement - survey form/website are usable
../../../_images/2024-feedback-usability.svg
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