UX writing - Let your product speak

Description

The most common perception around the term UX writing is that it only includes microcopy for the user interfaces. However, that is not correct. Writing snappy messages on the UI is only a part of it; more important aspect is developing a voice for the product and imbibing that voice in your content (UX, help, knowledge base, etc).

This talk covers some of the necessary skills required for being good at UX writing and how these skills help us in designing a better product experience. Whether be it the decision of keeping the tone professional vs casual or using title case vs sentence case, decisions must be taken based on the audience and should always be in-context.

And yea, one last thing, technical writers are/can be great UX writers!

  • Conference: Write the Docs Australia
  • Year: 2018

About the speaker

Abhay Chokshi